⏱️ Hold a Transaction

Holding a transaction in Quickvee allows you to temporarily pause a customer's transaction so that you can assist other customers before completing the transaction. Here's how to hold and retrieve a transaction:

To Hold a Transaction:

1. Access the Register:

   • On the Quickvee home screen, tap Register.

2. Add Items to the Cart:

   • Add the items to the cart that the customer wants to purchase.

3. Hold the Basket:

   • Under the Checkout Details, tap Hold

4. Name the Basket:

   • A prompt screen will appear asking you to name the basket and optionally enter the customer's mobile phone number for easier retrieval.

5. Confirm Hold:

   • Once you've entered the details, tap Hold to store the transaction.

To Retrieve a Held Transaction:

1. Ensure Cart is Empty:

   • Ensure that there are no items currently in the cart.

2. Access Held Baskets:

   • Tap the Hold button. It will now show the number of held baskets.

3. Select Held Basket:

   • Tap Held to view the list of held baskets.

4. Restore the Basket:

   • Select the basket you wish to restore and tap Restore to bring the transaction back into the register.

Done! You’ve successfully held and retrieved a transaction.