Quickvee Help Center

Issue a gift card on the register

The Gift Card module on the Quickvee POS Android app lets cashiers issue new gift cards to customers and accept gift cards as a payment method on regular sales. Gift cards are stored as a balance tied to a unique card number (printed on the physical card and barcode-scannable).

Access path: Register → enter amount → tap Issue Gift Card → Load Gift Card modal


Step 1 — Enter the amount on the register

  1. Tap the numeric keypad to enter the gift card load amount (e.g. tap 1, 0, 0 for $100.00). The amount displays in the center of the register at $100.00.

  2. Do not select a category or product — the amount alone is enough for gift card issuance.

Always enter the amount before tapping Issue Gift Card. If the amount is $0.00 when Issue Gift Card is tapped, the system rejects the action — gift card amount must be greater than zero.

📷 Add screenshot: Register with $100.00 entered on keypad


Step 2 — Tap Issue Gift Card

In the right-hand action column (between the keypad and the cart panel), tap Issue Gift Card. The action column shows:

Action

Purpose

Custom Item

Add a one-off custom item to the cart

Discounts

Apply a discount to the order

Coupons

Apply a coupon code

OTD Price

Out-the-door (tax-included) price

Issue Gift Card

Issue a new gift card

Time Clock

Employee clock in/out


Step 3 — Load Gift Card modal

The Load Gift Card modal opens with the prompt: "Scan the gift card or manually enter the card number to load funds."

Field

Required

Behavior

Card number input

Yes

Tap to focus, then either scan the physical gift card barcode OR manually type the card number (e.g. 65464646446)

Next (blue button)

Validates the card number and proceeds

× (top-right)

Closes the modal without issuing

📷 Add screenshot: Load Gift Card modal with scan prompt


Step 4 — Cart updated

After tapping Next, the gift card is added to the cart panel on the right side of the register as:

1 x Gift Card (65464646446) — $100.00

  • Subtotal:$100.00

  • Taxes:$0.00(gift card issuance is not taxable)

A trash icon appears next to the line item in case the cashier needs to remove it before payment.


Step 5 — Pay for the gift card

Tap Pay (1 Items) $100.00 (blue, bottom-right). The Balance/payment screen opens — this is where the customer pays for the gift card itself.

Payment method

Notes

Cash

Most common for gift card purchases

Credit

Card payment. If Non-Cash Adjustment is enabled, Credit shows non-cash adjusted price (e.g. $103.50)

Debit

Card payment. Same non-cash adjustment applies

EBT Cash / EBT Food

Not allowed — gift cards are not EBT/SNAP eligible by federal law

Loyalty / Store Credit

Can be used to pay for a gift card if balances are available

Gift Card

A customer cannot use one gift card to pay for another

Quick Cash buttons ($100, $101, $110, $120) are available for fast cash entry.

Non-Cash Adjustment applies to gift card purchases like any other sale — Credit/Debit prices show the surcharge applied ($103.50 for a $100.00 gift card) if NCA is enabled at the store level.

Once payment is collected, the gift card is active and ready to use at any of the merchant's locations.


Cart and order summary behavior

Element

Behavior

Cart line item (issuance)

1 x Gift Card (CARD_NUMBER) — $AMOUNT with a trash icon to remove

Subtotal

Includes the gift card load amount

Tax

$0.00 on gift card issuance (gift cards are not taxable at sale, only when redeemed against taxable goods)

Receipt

Shows the gift card sale with the card number

Held Sale

A sale that includes a gift card issuance can be held and resumed without issue

Refund / Void

If a gift card sale is refunded or voided, the gift card balance is reversed (typically zeroed if newly issued)


Important notes

A gift card can be paid for using any non-EBT method. EBT Cash and EBT Food cannot be used to purchase gift cards — federal SNAP rules prohibit it.

A customer does not need to be attached to issue a gift card. Walk-in customers can buy gift cards. To track gift card activity per customer, attach the customer record to the sale before issuing.

The card number is the unique identifier. Two gift cards with the same number cannot exist — the system blocks duplicates at issuance.

Gift card issuance is excluded from Product Profitability reports. Gift card sales are not treated as merchandise — they appear in the Gift Card report instead.

Loyalty points are not earned on gift card purchases. When a customer buys a gift card, no loyalty points are credited for that line item.

Gift card sales appear on the receipt with the card number and dollar value. The receipt also shows the new balance after the transaction.

Validation is enforced. A gift card cannot be issued for $0.00 — the amount must be greater than zero.

Sort and search. The Gift Card management screen on the web supports sorting by issue date, balance, and card number, and searching by card number.

Coupons and discounts do not apply to gift card line items. A coupon, BOGO, or Mix & Match deal cannot reduce the price of a gift card being issued — the gift card sells at face value.

Gift card balance never goes negative. The system caps redemption at the actual balance.

Internal reference

Source ticket: MM-485 — POS - Register - Issue Gift Card